ABOUT

Open Positions

Description

The Assistant Director of Early Intervention Day Treatment Intensive Services will provide overall management and direction to the Early Intervention Day Treatment Intensive Program within the Early Intervention & Community Wellness Division. The Assistant Director reports to the Director of Early Intervention & Community Wellness. The Assistant Director is responsible for the day-to-day operations for the Program including but not limited to: management of supervisory staff; development and control of program budgets; Ensuring program activities comply with contracts; Development and implementation of policies and procedures; Active participation in obtaining funds and grants; Coordinating or integrating the program within the organization; Representing and furthering the program and the organization to the community; Provide supervision to supervisors/managers in respective division. This position is part of the Clinic’s management and leadership team.

The Assistant Director for Day Treatment Intensive in the Early Intervention & Community Wellness Division will:

    • Track program data and daily program duties to ensure compliance with DMH guidelines, program contracts and the Clinic’s Standards of Effective Care
    • Manage program census in order to manage the number of clients enrolled to ensure the program is meeting the needs of the community and meeting program budget
    • Oversee outcome measures to ensure timely completion and submission as well as review quarterly outcome measure reports.
    • Oversite of daily program duties including but not limited to: intakes, authorization for services, program census, incident reporting
    • Manage day to day operations of the Early Intervention Day Treatment Intensive program which includes hiring, scheduling, training and evaluation to ensure quality service delivery and program compliance
    • Supervision including reflective supervision to a multidisplinary team consisting of Mental Health Rehabilitation Specialists, Clinical Therapists, Milieu Aides and Interns to manage staff accountability, completion of job requirements, professional development, and ensure quality services
    • Oversite of trainees from graduate programs through the communication with graduate schools, supervision, and training
    • Communicate with the Department of Mental Health (DMH) for purposes of client authorizations and assurance of meeting program requirements. Other responsibilities include outreaching to potential referral sources in order to maintain program census expectations.
    • Coordinate and communicate with internal programs (i.e. Access and Outpatient) and external entities (i.e. Referral Sources, etc.) in order to manage case assignment and program enrollment
    • Hire according to staffing budget in order to meet program requirements and contract; coordinate training for new staff in order to ensure staff success in all job requirements
    • Run staff and supervisory meetings in order to communicate program updates, and provide assistance to staff in meeting program guidelines
    • Other duties as assigned
Qualifications

SKILLS/REQUIREMENTS: Strong organizational, written, communication and teamwork skills are a must, as is the ability to maintain a calm demeanor while handling multiple tasks without losing productivity.  Licensure as a mental health professional, clinical supervision experience, and experience providing mental health services in a community setting are required.  Demonstrated ability to start and lead programs, tolerate change & learn multiple LA County systems of mental health services is also required.  Excellent computer skills including Word, Excel, and Access and data tracking preferred.  A valid California driver license and insurable driving record are required.  This position travels between all sites, within a six-mile radius and other venues.  The successful applicant will also complete TB and fingerprint clearance.

Apply Now

SCOPE OF RESPONSIBILITY:  The Behavioral Health Analytics Supervisor (BHAS) is responsible for overseeing the design and delivery of reports and insights that analyze clinical business data and performance metrics. The BHAS ensures accuracy of data, tracks compliance in collaboration with other programs and reports on how clinical programs successfully meet contract requirements, and improve outcomes.

ESSENTIAL FUNCTIONS:

  • Responsible for all aspects of Quality Improvement for the Organization’s programs to ensure compliance with all applicable legal, contractual, regulatory, and agency procedural requirements at all times;
  • Assist with internal and external audits, review of data analytics, and monitoring of agency compliance with various regulations;
  • Work together with QA and programs to identify and implement measures to monitor consumer satisfaction, quality of services, client treatment outcomes (progress toward goals);
  • Provide guidance and support to the Organization’s strategic plan goal of improving technology solutions toward the capturing and reporting of client impact data on dashboards;
  • In collaboration with the CMSS lead, ensure accurate data analytics, including CMSS (dashboards, EHR), including demographic reports, billing and aging reports, outcome measure compliance, data collection and data entry (OMAs, CAFAS, ISM data, DTI data etc.);
  • Perform other duties as deemed necessary for the fulfillment of program requirements;

BHAS shares responsibility with providers to maintain and improve the quality of service. In line with the Wellnest mission and DMH contract, the BHAS will develop an annual QI Plan. The plan will include:

  1. A description of what universal and program specific outcome data will be collected and analyzed,
  2. A list of organizational-wide data to be collected and analyzed (such as the consumer perception of satisfaction, client services, outreach attempts, training evaluation data, compliance reports, EBP data etc.),
  3. What performance improvement projects are in progress or will be initiated for that year (with designated timelines and consistent with Organizational mission).

The BHAS will supervise the Data Analysts within the TQM department to ensure a quality review of outcomes and data that will support the Organization in maintaining a high standard of services and comprehensive business analytics (related to programs).  This position is key in ensuring an organizational culture of continuous self-monitoring through effective strategies, best practices, and activities at all levels of the system. The BHAS produces data to ensure that the TQM team and anyone else in need has the necessary tools to create comprehensive reports and dashboards on a regular basis and when needed, and for various audiences (i.e., donors, DMH, Executive Management Team, Program staff). The BHAS will:  

  1. Develop and manage a Performance Improvement Project (PIP) with a realistic timeline. A PIP may be at the direction of DMH or Service Area, and the QI and Evaluation Manager would manage the project.  PIPs must get approval from the Director of TQM and Compliance and the COO.
  2. Support in the evaluation of Wellnest trainings.
  3. With the QI Team members including the Director of TQM and Compliance, hold regular meetings to review performance data, identify areas in need of improvement, and carry out and monitor improvement efforts. For these activities, the teams will use a variety of QI approaches and tools, including the Model for Improvement (MFI), Plan Do Study Act (PDSA) cycles, workflow mapping, assessments, audit and feedback, benchmarking, and best practices research.

Qualifications

REQUIRED QUALIFICATIONS:

Qualified applicants should have any combination of education and experience that would provide the required knowledge, skills and ability to successfully perform the responsibilities outlined above.

EDUCATION:

A master’s degree in Social Work, Marriage and Family Therapy, or Psychology from an accredited university is required. A valid license (LCSW or LMFT) from the State of California Board of Behavioral Science or a PhD/PsyD degree from an accredited university and a valid license from the California Board of Psychology are highly recommended.

EXPERIENCE:

A minimum of 4 years of administrative and organizational experience dealing with emotional and behavioral needs of children is required and a minimum of 3 years of experience providing Quality Assurance activities in a mental health setting funded by DMH. At least one year of supervisory experience. Proven experience using data analytics software (SPSS, Stata, etc.).

KNOWLEDGE, SKILLS AND ABILITIES:

  • A strong commitment to advancing the Wellnest mission
  • Strong data analysis, tracking, evaluation, and reporting skills
  • Expert working knowledge of Microsoft Suite including Visio, Microsoft Access, and Excel, Adobe, Acrobat, and Crystal Reporting.
  • Ability to tailor reports and graphs to various audiences.
  • Ability to maintain a calm demeanor while handling multiple tasks without losing productivity.
  • Strong interpersonal skills and ability to build and cultivate relationships to work effectively with a variety of stakeholders.
  • Skilled in engaging, motivating and working with diverse individuals and groups to accomplish established goals.
  • Possess an entrepreneurial spirit to thrive in a fast-paced and achievement-oriented environment.
  • Exemplify superior organizational skills and an ability to effectively manage multiple priorities simultaneously. 
  • Be a self-starter and demonstrate an ability to solve problems.
  • Excellent communication skills that are rooted in a customer-service focus and accurately and effectively conveying information.
  • Ability to work independently and exercise sound judgment and discretion
  • Expert working knowledge of Microsoft Suite including Visio, Microsoft Access, and Excel, Adobe, Acrobat, and Crystal Reporting.
  • Ability to tailor reports and graphs to various audiences.
  • Willingness to go above and beyond to contribute to the success of a dynamic team.

OTHER CONSIDERATIONS: This position is primarily assigned to one location, but travel to various locations for meetings, trainings, etc. will be expected.

CONDITIONS OF EMPLOYMENT:

Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the Organization. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.

WORKING CONDITIONS:   

  • Work indoors in a standard office environment.
  • Work outside of normal workdays and office hours to meet project deadlines

REASONING ABILITY: 

  • Ability to effectively present information and respond to questions from employees and the general public.
  • Ability to read, analyze and interpret documents
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Maintain high level of concentration and attention to detail for extended period of time.

PHYSICAL DEMANDS:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to remain in a stationary position up to 50% of the day.
  • Move about inside the office to access file cabinets, office equipment, etc.
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.
  • Constantly operate a computer and other office equipment (i.e., calculator, copy machine and computer printer) as required.
  • Lift and/or move up to 25 pounds

Apply Now

Wellnest; formerly Los Angeles Child Guidance Clinic is a non-profit, community-based mental health clinic with a 90-year history of service to the children of Central and South Los Angeles.

The Case Manager works as a part of a Multi-Disciplinary team providing community resources, behavioral interventions, and advocacy for children, youth and their family/caregivers who support them. As an integral member of the team, the Case Manager also shares responsibility for the wellness of the client by being on call for crisis with the Intensive Services Division.

The Case Manager assists in the development, implementation and monitoring of a service/treatment plan for each client that identifies the client’s personal, social, emotional, mental health, education, physical and/or linkage needs and goals. Participates with treatment team members in the provision of services to clients, families and/or caregivers. The Case Manager is an active participant in the teaming process and in the Child and Family Team meetings. Case Managers must display tact and be skillful when interacting with external entities such and the Department of Children and Family Services (DCFS), Department of Probation, school personnel, etc. Case Managers will represent the organization at a community event.

Qualifications

The position requires a minimum of a BA/BS in psychology or related field with at least 2 years of case management work; whether in a formal or non-formal setting such as volunteer work. Must have a valid CA driver license with at least 2 years of driving and be insurable by the organization. Applicant is required to drive in order to make home, school, job site and other community based visits. Bilingual Spanish ability highly preferred, but not required. In keeping with the organization’s policy for all employees, the successful applicant must also complete a TB test and have fingerprint clearance.

How To Apply

SCOPE OF RESPONSIBILITY:

The Clinical Supervisor works as part of a multidisciplinary team that includes other members of the Management Team. The Clinical Supervisor for Intensive Services provides clinical oversight, clinical hours toward licensure, and field-based supervision to all members of the treatment team including master, bachelors and paraprofessionals. The Clinical Supervisor must meet or exceed their respective licensing Board’s requirements to supervise staff collecting hours, provide clinical coverage after-hours (24/7) in conjunction with other managers and work from a “whatever it takes” model.

The Clinical Supervisor also oversees services to ensure timely completion of documentation, program outcome measures, ensure staff meets their service delivery rate, complete staff evaluations, and other program-related tasks with the goal of providing quality services. This position requires a great deal of tact and judgment as it requires ongoing interactions with the Department of Mental Health, Department of Child and Family Services, Probation, and other stakeholders.

ESSENTIAL FUNCTIONS:

  • Serve as a member of the management team representative
  • Provide individual and group supervision to all member of the Treatment Team
  • Conduct field supervision to ensure quality of care and provide feedback
  • Maintain an open-door management style
  • Be comfortable with the use of electronics and multiple electronic based systems
  • Be willing to work flexible and non-traditional hours on a regular basis
  • Participate in trainings and meetings as assigned
  • Share the on-call 24/7 after hours  phone
  • Be a productive partnership to ensure stabilization and family wellness
  • Be LPS or become LPS within 6 months of hire date
  • Other duties as required

Qualifications

REQUIRED QUALIFICATIONS:

Minimum of a master’s degree or equivalent; MSW, MA, Ph.D., PsyD, or MS. Must be post licensed 2 years and meet the all the requirements of the respective licensing board to provide clinical hours toward licensure. This position requires being on call; along with the other members of the management team. Strong organizational, written, communication and teamwork skills are a must, and is able to maintain a calm demeanor while handling multiple tasks without losing productivity. Management experience and experience providing mental health services in a community setting are a plus but not required. Demonstrate ability to tolerate change and learn multiple countywide systems is a plus. The candidate must be proficient in the use of technology including experience with an Electronic Health Record, Word, and Excel. A valid California driver license and insurable driving record of at least 2 years are required. This position travels so use of personal vehicle is a must. The successful applicant will also complete TB and fingerprint clearance.

CONDITIONS OF EMPLOYMENT:

Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the agency by a member of management. Must have knowledge of community resources. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.

WORKING CONDITIONS:

Employee regularly needs to work out in the field, in a variety of environments. Employee may be required to work flexible, evening and/or weekend hours.

REASONING ABILITY:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions where only limited standardization exists.
  • Ability to work independently and with others – including other employees, clients and members of the public – in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

PHYSICAL DEMANDS:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 25% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds
  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

This description is only intended to illustrate the duties, responsibilities and requirements for it.  It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.

Apply Now

SCOPE OF RESPONSIBILITY:

The Clinical Supervisor works as part of a multidisciplinary team that includes other members of the Management Team. The Clinical Supervisor for Outpatient Services provides clinical oversight, clinical hours toward licensure, and field-based supervision to all members of the treatment team including master, bachelors and paraprofessionals. The Clinical Supervisor must meet or exceed their respective licensing Board’s requirements to supervise staff collecting hours, provide some clinical coverage after-hours (24/7) in conjunction with other managers.

The Clinical Supervisor also oversees services to ensure timely completion of documentation, program outcome measures, ensure staff meets their service delivery rate, complete staff evaluations, and other program-related tasks with the goal of providing quality services. This position requires a great deal of tact and judgment as it requires ongoing interactions with the Department of Mental Health, Department of Child and Family Services, Probation, and other stakeholders.

ESSENTIAL FUNCTIONS:

  • Serve as a member of the management team representative
  • Provide individual and group supervision to all member of the Treatment Team
  • Maintain an open-door management style
  • Be comfortable with the use of electronics and multiple electronic based systems
  • Provide some on-call 24/7 phone coverage (approx. one month per year)
  • Participate in trainings and meetings as assigned
  • Other duties as required

Qualifications

REQUIRED QUALIFICATIONS:

This position requires a LCSW. Must be post licensed 2 years and meet the all the requirements of the respective licensing board to provide clinical hours toward licensure. This position requires being on call; along with the other members of the management team. Strong organizational, written, communication and teamwork skills are a must, and is able to maintain a calm demeanor while handling multiple tasks without losing productivity. Management experience and experience providing mental health services in a community setting are a plus but not required. Demonstrate ability to tolerate change and learn multiple countywide systems is a plus. The candidate must be proficient in the use of technology including experience with an Electronic Health Record, Word, and Excel. A valid California driver license and insurable driving record of at least 2 years are required. This position travels so use of personal vehicle is a must. The successful applicant will also complete TB and fingerprint clearance.

CONDITIONS OF EMPLOYMENT:

Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the agency by a member of management. Must have knowledge of community resources. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.

WORKING CONDITIONS:

Employee regularly needs to work out in the field, in a variety of environments. Employee may be required to work flexible, evening and/or weekend hours.

REASONING ABILITY:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions where only limited standardization exists.
  • Ability to work independently and with others – including other employees, clients and members of the public – in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

PHYSICAL DEMANDS:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 25% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds
  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

This description is only intended to illustrate the duties, responsibilities and requirements for it.  It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.

Apply Now

The MAT Service Team is comprised of therapists/assessors and a family advocate who provide an array of services within the scope of practice of each team member. These services include comprehensive assessment, crisis intervention, case management, and consultation. It is expected that the MAT Team works together with the family and DCFS to determine the most appropriate treatment and linkage to reduce functional impairments, incorporating the family’s strengths and desires, and create a permanent plan for the child.

Multidisciplinary Assessment Team (MAT) service providers are required to:

  • Engage with clients and caregivers within a week of case assignment, and make at least two home visits prior to completion of assessment.
  • Link the client and family to appropriate services through collaboration with family advocate.
  • Maintain ongoing communication and cooperation with DCFS staff and other involved agents (teacher, Regional Center, doctor, etc…).
  • Complete DMH Assessment and MAT Summary of Findings forms within 45 days, including MAT Team Meeting with family and DCFS staff.
  • Maintain caseload as determined by MAT Program Coordinator.
  • Represents the Clinic at community services, funder events and events related to outreach for clients and supporters of the agency.

Qualifications

The position requires a master’s degree or “equivalent” (MSW, MA or MS) plus clinical experience and/or training directly related to children and child counseling. Bilingual Spanish speaking ability and licensure are highly desired. Current registration with a licensing board is required. In keeping with Clinic policy for all employees, the successful applicant must also complete a test for TB and fingerprint clearance by the Department of Justice. Knowledge of Los Angeles County Department of Mental Health procedures and bilingual Spanish speaking ability are highly preferred.

Apply Now

SCOPE OF RESPONSIBILITY: The Wellness Center Clinical Therapist promotes a strengths based approach to treatment that empowers families, supports a community based philosophy of service, and ensures that all clinical services are aligned with the agency’s mission, vision, and core values. The Wellness Center Clinical Therapist will be responsible for evaluating applicant’s appropriateness for prevention-oriented group and provide prevention-oriented, time limited group treatment.

ESSENTIAL FUNCTIONS

Wellness Center Clinical Therapist will be responsible for:

  • Screening clients to determine if they meet criteria for placement in Non-DMH Wellness groups or into DMH-funded clinical programs.
  • Coordinating care for placement in the Center’s time-limited, evidence-based trauma-exposure treatment group.
  • Facilitating groups utilizing a modified TF-CBT curriculum.
  • Ensuring preparation of all materials for groups.
  • Tracking attendance.
  • Administering and collecting outcomes as required.
  • Completing Non-DMH clinical documentation in a timely manner.
  • Continuous Community Outreach to Recruit ongoing member enrollment.
  • Ensure sufficient group member engagement and that groups are held regularly and consistently in order to meet service delivery requirements established through grant requirements.
  • Serve as representatives of the Clinic and provide services according to the Clinic’s Core Values.
  • Other duties will be assigned.

Qualifications

Minimum of a master’s degree or equivalent (MSW, MA, Ph.D., PsyD, or MS) and clinical experience and/or training directly related to children and child counseling. While at least 1000 completed hours toward licensure is preferred, applicants with less than 1000 hours will be considered. Supervised clinical hours for clinicians obtaining hours toward licensure are provided. Current registration with licensing board is required as are a valid CA driver license, own reliable transportation, and an insurable driving record. In keeping with Clinic policy for all employees, fingerprint clearance through the Department of Justice and current TB clearance are also required. Bilingual Spanish speaking ability is highly desired and a Spanish-speaking stipend is available.

CONDITIONS OF EMPLOYMENT: This position is made available due to a special grant received by Wellnest. Although not guaranteed, it is anticipated this position will remain available through December 16, 2020. In the event the grant is revoked for any reason, the position may be eliminated. On the otherhand, if the grant is extended, the position may remain available beyond December 16, 2020.

WORKING CONDITIONS: Employee regularly needs to work out in field, communicating with clients in their homes and schools. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business.

REASONING ABILITY: Ability to solve practical problems and deal with variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS:

  • Ability to talk or hear in order to give and receive information and instructions.
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls.
  • Ability to reach with hands and arms.
  • Ability to use computer keyboard up to 25% of the day.
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.
  • Lift and/or move up to 10 pounds.
  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use.
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required.

This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.

Apply Now

SCOPE OF RESPONSIBILITY:

The Clinical Therapist will work as part of our Early Intervention Outpatient Program providing mental health services to children ages 0-5 and their families/caregivers.

ESSENTIAL FUNCTIONS:

  • Provide trauma-informed psychotherapy groups, family therapy, and collateral sessions
  • Perform intakes & assessments in order to determine need for services as well as treatment plan
  • Develop, administer, evaluate and modify therapeutic or treatment plans
  • Facilitate attachment and support children’s early developmental processes with parents or caregivers in their homes, school, community, or onsite at the organization
  • Collaborate and cooperate with outside child protective or family services workers assigned to children and their families
  • Advocate for parents and children when making outside referrals for services
  • Timely completion of documentation including progress notes using an Electronic Health Record System
  • Meets or exceeds service delivery requirements
  • Represents the Clinic at community services, funder events and events related to outreach for clients and supporters of the organization
  • Other duties as assigned 

Qualifications

CONDITIONS OF EMPLOYMENT:

Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the agency by a member of management. Must have knowledge of community resources. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.

WORKING CONDITIONS:

Employee regularly needs to work out in the field, in a variety of environments.

REASONING ABILITY:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions where only limited standardization exists.
  • Ability to work independently and with others – including other employees, clients and members of the public – in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

PHYSICAL DEMANDS:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 25% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds
  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

Apply Now

As a team member, handles cases as assigned, or performs intakes, for which the Therapist interviews and collects information from clients, identifies symptoms, makes diagnoses and develops a therapeutic or treatment plan, runs therapy groups for children & families, plans and administers therapeutic treatment within accepted professional guidelines, makes home visits and counsels clients with accepted methods to assist client. Also consults with clinical supervisor, medical doctor, Clinic peers or other specialists and timely completes required progress notes and paperwork. Meets or exceeds productivity and timely expectations. Represents the Clinic at community services, funder events and events related to outreach for clients and supporters of the agency. Other duties may be assigned in this program that provides services 24 hours a day, seven days per week.

Qualifications

The position requires a master’s degree (MSW, MA or MS), and at least 1,000 hours of clinical experience. Training directly related to children and child counseling is preferred. (Applicants with less than 1000 hours will be considered.) In keeping with Clinic policy for all employees, the successful applicant must also complete a test for TB and fingerprint clearance by the US Department of Justice. A valid CA driver license and an insurable driving record are required. Bilingual Spanish speaking ability is preferred. Current registration with licensing board is required

Apply Now

The Clinical Therapist for the Avis and Mark Ridley Thomas Life Learning Center works with a comprehensive team that includes clinicians, case managers, employment specialists, and housing case managers. As a team member working with adolescents and young adults and their families/caregivers, handles cases as assigned, or performs intakes, for which the Therapist interviews and collects information from clients, identifies symptoms, makes diagnoses and develops a therapeutic or treatment plan, runs therapy groups for children, adults &/or families/caregivers, plans and administers therapeutic treatment within accepted professional guidelines, performs & teaches milieu and/or behavioral interventions, teaches social skills and anger management techniques, makes home, community & work site visits and counsels clients with accepted methods. Therapists also consult with clinical supervisors, psychiatrists, Clinic peers or other specialists and timely complete required progress notes and paperwork using a computerized system. Other duties will be assigned.

Qualifications

The position requires a master’s degree or “equivalent” (Ph.D., Psy.D., MSW, MA or MS) plus clinical experience and/or training directly related to children and child counseling. Supervised clinical hours for clinicians obtaining hours toward licensure is provided. Bilingual Spanish speaking ability and licensure are highly desired. Current registration with a licensing board is required. Valid CA driver license and insurable driving record to make home, school, job site/or other community-based visits in own vehicle to assist the client in living, learning and working successfully. Bilingual/Biliterate Spanish ability highly preferred.

Apply Now

The Clinical Therapist: may serve a caseload of clients, provides walk-in clinic services and performs intakes; visits school and home, interviews and collects information from clients, identifies symptoms, makes diagnoses and develops a therapeutic or treatment plan with the treatment team, plans and administers therapeutic treatment within accepted professional guidelines, runs therapy groups for children & parents/caregivers, and provides family/group therapy on and off site. Also, consults with clinical supervisor, medical doctor, Clinic peers or other specialties. Timely completes required progress notes and paperwork. Meets or exceeds productivity requirements. May be assigned to school-based services at area schools, and performs other similar duties. Represents the Clinic at community services, funder events and events related to outreach for clients and supporters of the agency.

Qualifications

Minimum of a master’s degree or equivalent (MSW, MA, Ph.D., PsyD, or MS) plus clinical experience and/or training directly related to children and child counseling. While at least 1000 completed hours toward licensure is preferred, applicants with less than 1000 hours will be considered. Supervised clinical hours for master’s level clinicians obtaining hours toward licensure is provided. Current registration with licensing board is required. A valid CA driver license and insurable driving record; own reliable transportation in order to travel to the community to make home, school, job site/or other community-based visits to assist the client in living, learning and working successfully is required. Bilingual Spanish speaking ability is highly desired. Fingerprint clearance through the Department of Justice and current TB clearance are also required.

Apply Now

Under the guidance of the Life Learning Program Coordinator, the Consumer Partner will work as part of a multidisciplinary team supporting the provision of mental health services to transition age youth and their families receiving services. The Consumer Partner must have personal experience being a mental health consumer. The Consumer Partner supports consumers by listening to them and working to develop communication between them and the treatment team; helps educate consumers to advocate for themselves; facilitates self-help consumer groups, attends court hearings, IEP meetings and other events at the consumer/parents/caregivers’ request to provide support. The Consumer Partner assists in developing and implementing consumer support activities; model appropriate practices, maintain communication with consumers and families, attend and assist in the operation of the program; support and ensure the recruitment of consumers and families to participate in program related activities; help program staff enhance coordination and community services based on consumer/family concerns, needs, and priorities; assist consumers/families in making choices and accomplishing the program’s consumer/family service goals; increase consumer/family awareness of mental health; support referrals; work with staff to coordinate needed resources for consumer/families (services, donations, discounts, and/or goods) and perform other duties as assigned.

Qualifications

The position requires a high school diploma. At least two years of experience supporting a community-based mental health services program and experience maintaining strict confidentiality is preferred. Candidates must have strong ability to communicate in a team and mobilize and motivate people, as well as organizational and interpersonal skills. In addition, strong verbal and written communication skills are required, preferably bilingual Spanish speaking. Commitment to FSP philosophy of service providers and community partners doing “whatever it takes” to achieve positive outcomes for transition age youth and families receiving services. Experience working with other service providers to “do whatever it takes” to achieve positive outcomes for clients is preferred. TB, fingerprint clearance from Department of Justice and clearance for Jail Security and Probation Background requirements must be met. Must drive own car, have valid CA driver license and insurable driving record.

Apply Now

The Custodian will keep Clinic grounds, offices, meeting rooms, etc. clean and in orderly condition, provide room set-ups, take-downs and clean-ups for meetings and seminars, tend to basic maintenance and repair functions for Clinic property, assist the site manager(s) performing in and/or contracting for routine, scheduled maintenance of building systems, and other similar tasks. This position travels between all Clinic sites, in an approximate six mile area.

Qualifications

The position requires basic knowledge related to the safe and effective handling and storage of various common cleaning compounds, and basic knowledge related to proper general housekeeping, cleaning and sanitation practices. The successful candidate must also know or very quickly acquire basic knowledge related to the proper use of repair tools, and basic repair procedures. The position further requires an individual with good physical stamina, including the ability to lift and move boxes and other heavy loads up to 75 lbs., as well as the ability to maintain a pleasant and service-oriented demeanor in the face of on-going requests for housekeeping services from multiple individuals including vendors. A valid California driver license and a driving record that is insurable by the Clinic are required, as is the ability to communicate in grammatically correct English and respond to written service requests. This position may also provide verbal & written reports to the Facility Coordinator. Other duties may be assigned.

Apply Now

The Division Director will provide overall management, leadership and oversight to all aspects of Intensive Services Division.  The Division Director must have an understanding of systems and be a collaborative partner with both external and internal stakeholders including the Department of Mental Health, Department of Probation and the Department of Children and Family Services.  The Division Director is primarily responsible for ensuring contract compliance, implementation of Policy and Procedures, overseeing the budget and representing the organization in the community.  The Division Director works closely with other key managers and the Executive Leadership in displaying a team based model approach and working from a “do whatever it takes” framework.

 

ESSENTIAL FUNCTIONS:

      • Tracks program data and daily program duties to ensure staff development and performance as well as program implementation and performance
      • Takes a leadership role in collaboration and coordination of services throughout the organization to ensure integration of services
      • Builds relationships with community organizations and collaborative partners in order to create partnerships.
      • Manages various funding sources, contractual requirements and program budgets
      • Manages a variety of systems from both internal and external stakeholds
      • Manages the day to day operations of the program including review of Flex Funds, review of data, contracts, caseloads, personnel performance and county requirements  
      • Coaches and directs program leadership staff 
      • Conducts regular staff meetings in order to communicate updates
      • Run regular leadership meetings to develop leadership skills among staff members
      • Hire staff in order to manage staff budget, which includes creation of job descriptions, recruitment, interviewing, and onboarding.
      • Utilizes a variety of data and reports to monitor all program standards and make informed decisions as to next steps  
      • Identifies staff training needs and ensures staff development thought the implement or delivering of training sessions
      • Outreach for program recruitment in order to ensure program services reach potential client and families
      • Create and maintain partnership with community resources and organizations
      • Is an active partner in providing clinical coverage and back-up for the after-hours on-call rotation.
      • Other duties as assigned

QUALIFICATIONS:

REQUIRED QUALIFICATIONS:

Minimum of a master’s degree or equivalent; MSW, MA, Ph.D., PsyD, or MS. Must be post licensed 2 years and meet the all the requirements of the respective licensing board. This position requires being on call; along with the other members of the management team. Strong organizational, written, communication and teamwork skills are a must, and is able to maintain a calm demeanor while handling multiple tasks without losing productivity. Management experience and experience providing mental health services in a community setting are a plus but not required. Demonstrate ability to tolerate change and learn multiple countywide systems is a plus. The candidate must be proficient in the use of technology including experience with an Electronic Health Record, Word, and Excel. A valid California driver license and insurable driving record of at least 2 years are required. This position travels so use of personal vehicle is a must. The successful applicant will also complete a TB and fingerprint clearance.

CONDITIONS OF EMPLOYMENT:

Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the agency by a member of management. Must have knowledge of community resources. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.

WORKING CONDITIONS:

Employee regularly needs to work out in the field, in a variety of environments. Employee may be required to work flexible, evening and/or weekend hours.

REASONING ABILITY:

  • Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
  • Ability to read, analyze and interpret manual and office documents
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions where only limited standardization exists.
  • Ability to work independently and with others – including other employees, clients and members of the public – in face-to-face and telephonic contexts
  • Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
  • Ability to be flexible and adapt to changing work demands
  • Maintain high level of concentration and attention to detail for extended periods of time
  • Ability to respond effectively to sensitive inquiries or complaints
  • Maintain a high level of ethical and professional standards in accordance with agency and community policy

PHYSICAL DEMANDS:

  • Ability to talk or hear in order to give and receive information and instructions
  • Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
  • Ability to reach with hands and arms
  • Ability to use computer keyboard up to 25% of the day
  • Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
  • Lift and/or move up to 10 pounds
  • Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
  • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required

This description is only intended to illustrate the duties, responsibilities and requirements for it.  It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.

Apply Now

The Division Director will provide overall management and leadership to all aspects of Prenatal to Five Services to include the following programs: Early Intervention Outpatient Services, Early Intervention Day Treatment Intensive, Home Visitation Program, and Family Resource Center. This direction includes but is not limited to: the supervision and oversite of Assistant Directors and Program Supervisors; development and control of program budgets; ensuring program activities comply with contracts; development and implementation of policies and procedures; active participation in obtaining funds and grants; coordinating or integrating the program within the organization; and representing and furthering the program and the organization to the community. This position reports directly to the Vice President of Program and works closely with Executive Leadership.

The Director of Early Intervention & Community Wellness will:

  • Direct Clinical Services in the Early Intervention Outpatient and Day Treatment Programs ensuring compliance to program standards, contracts, policy and procedures.
  • Leads the Home Visitation Program to ensure quality assurance, adherence to program model, and compliance to funders and contracts.
  • Oversees the Family Resource Center to ensure the community receives concrete supports, educational resources as well as meets the outcomes of funders.
  • Track program data and daily program duties to ensure staff development and performance as well as program implementation and performance
  • Takes a leadership role in collaboration and coordination of services throughout the organization to ensure integration of services
  • Builds relationships with community organizations and collaborative partners in order to program the organizations services as well as create partnerships.
  • Manage to various funding sources including Department of Mental Health, Department of Public Health, First 5 LA, and private foundations in order to meet contractual requirements
  • Coaches and directs program leadership staff including three Assistant Directors to support development and accomplishment of their work, job duties, and performance.
  • Develops and implements measureable objectives, work plans for each program as well as regularly reviews the status and progress of each program.
  • Promotes communication within staff members through conducting regular team and staff meetings in order to communicate program updates and assistance to staff in meeting program guidelines
  • Run regular leadership meetings to develop leadership skills among staff members.
  • Hire staff in order to manage staff budget, which includes creation of job descriptions, recruitment, interviewing, and onboarding.
  • Monitors program standards though reports and quality assurance measure as well as reports regularly program status to the Vice President of Programs.
  • Manages to program budgets by the creation and implementation of budgets as well as regular monitoring.
  • Identifies staff training needs and ensures staff development thought the implement or delivering of training sessions
  • Outreach for program recruitment in order to ensure program services reach potential client and families
  • Create and maintain partnership with community resources and organizations
  • Other duties as assigned

Qualifications

SKILLS/REQUIREMENTS: Strong organizational, written, communication and teamwork skills are a must, as is the ability to maintain a calm demeanor while handling multiple tasks without losing productivity.  Licensure as a mental health professional, clinical supervision experience, and experience providing mental health services in a community setting are required.  Demonstrated ability to start and lead programs, tolerate change & learn multiple LA County systems of mental health services is also required.  Excellent computer skills including Word, Excel, and Access and data tracking preferred.  A valid California driver license and insurable driving record are required.  This position travels between all sites, within a six-mile radius and other venues.  The successful applicant will also complete TB and fingerprint clearance.

Apply Now

The Program Supervisor will report to the Home Visitation Program Manager, and provide ongoing, intensive, professional supervision to all Home Visitors focusing on supporting healthy attachments and utilizing the Healthy Families America reflective strategies.  The supervisor must provide a minimum of 1.5 to 2 hours of individual supervision per week for each direct service staff member as required by the Healthy Families America national office. Conduct field supervision with home visitors and own reliable transportation is required for travel to family homes and other community meetings. Other duties include shadowing direct service staff to monitor and assess performance, provide constructive feedback and support skill development. The Program Supervisor will be responsible for monitoring all aspects of Targeted Case Management. The Program Supervisor is responsible for tracking and assigning referrals and engaging in various outreach activities which may include participating in community events and maintaining partnerships with community agencies for direct referrals. This position will perform other duties as assigned.

Qualifications

At least a Bachelor in child development or related field is required with 3 years of relevant experience or a Master’s Degree is human services or fields related to working with children and families. A solid understanding of or experience in supervising and motivating staff, as well as providing support to staff in stressful work environments. Knowledge of infant and child development and parent child attachment and experience with family services which embrace the concepts of family-centered and strength based service provision. Knowledge of maternal-infant health and dynamics of child abuse and neglect. Assertive, results-oriented, high energy, collegial, can-do attitude; Ability to work independently; Bilingual Spanish speaking preferred. Demonstrated ability to effectively manage in a change environment and knowledge of/ability to quickly learn multiple LA County systems is also required.  Experience working in a diverse cultural socio-economic community and field based service delivery is required. Experience utilizing an evidence base practice and reflective practice is preferred. Own, reliable transportation, a valid California driver license and driving record insurable by the Clinic are required.  In keeping with Clinic policy for all employees, the successful applicant must also complete a test for TB prior to beginning work, and fingerprint clearance by the Department of Justice.

Apply Now

Reporting to the Support Manager, the IS Support Clerk provides numerous support functions in a Clinic office environment which requires demonstrated ability to maintain strict confidentiality, such as: access computer and paper records regarding mental health services to verify previous services. This position will be responsible for Med Support, Pre and Post Reconciliation, assist Access with client demographic information, Medi-Cal verification, schedule medication appointments, reception coverage and other assigned duties.  The Support Clerk attend meetings as necessary or required to stay current with data entry requirements and job protocols, which will change based on health services and funding sources.

Be part of a team managing client and clinic data on both the Clinic’s EHR – Clinic Management Software System and through a Clinic computer connected to funding sources such as the LA County Department of Mental Health Information System (DMH-IBHIS).  As a team member, the Support Clerk is assigned to complete scheduling and support tasks using the Electronic Health Records for clinician’s assignments billing and clients’ data. The Support Clerk will access the computerized record system regarding clients to verify previous services, confirm current services; obtain Avatar numbers for new services; input, update, verify, correct, track, print and distribute as necessary client profile (PFI) Payor Financial Information and other confidential information.  This position works at one of three sites or rotates between all three sites depending on the need for coverage. This position is required to travel in own personal vehicle between all sites, within a six-mile radius; must have own reliable transportation, valid California driver license and driving record insurable by the Clinic. Other duties will be assigned, including possible receptionist coverage.

Qualifications

The position requires the following: dependability to work all assigned hours; a pleasant and professional demeanor in dealing with clients and telephone callers; good basic knowledge of all general office machines including a multi-line phone system; neat handwriting, correct spelling, and the ability to take clear, accurate messages; the ability to remain calm and helpful while juggling multiple tasks in a busy medical-type office reception area and excellent computer skills to complete daily tasks. 

Hours/Salary:  Full time, weekend and overtime hours may be required, actual hours to be determined by job needs. This position is placed on the Non-Management Salary Plan. A generous flexible benefits package with a choice of medical, dental, vision, life and disability insurance, a program of sick, vacation and holiday pay, access to the USC Credit Union, and 2 pension/retirement savings plans. In keeping with Clinic policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance, as well as other requirements.  EOE/ADA.

Apply Now

The Total Quality Management Team oversees compliance, data collection, training, quality improvement, and quality management for the Organization. This individual will work under the direct supervision of the QA Lead and the Director of Total Quality Management & Compliance, and in collegial consultation with the Executive Management Team, various program managers and the IS Support Team Manager. Duties will include: Assisting with the implementation, tracking and compliance with the annual QA Plan; coordinating the collection, aggregation, and dissemination of client and program outcome data; coordinating and implementing a training plan for direct provider staff on the electronic health record system used to complete clinical documentation; reviewing and auditing clinical records per contract and Organization standards of clients across the Organization; and developing with the TQM Team appropriate training materials as needed.

Qualifications

Master’s level or greater degree in psychology, social work or related field is strongly preferred. This position requires strong interpersonal skills, ability to multi-task, comfort working with various teams and stakeholders, and solid communication skills. Applicants must demonstrate strong organization and time management skills. This position requires excellent computer skills, including intermediate to expert working knowledge of Adobe Acrobat Pro and Office 2013 (Outlook, Excel, and Word).

Successful applicants should have experience in program evaluation, computerized data tracking, and training. Candidates must be knowledgeable of Department of Mental Health procedures, policies, and documentation standards.

Individual must show initiative to work with minimal supervision. The TQM Associate, as with all members of the team, must demonstrate an understanding of and commitment to furthering the Organization’s mission. A valid CA driver license and insurable driving record are required. Successful applicants will satisfy the fingerprint and TB clearance prior to beginning duties.

Preferred Qualifications

At least 2 years experience providing direct service in a non-profit mental health organization or similar setting is preferred. Other preferred qualifications include: Experience training individuals and a comfort with public speaking; a current, valid registration with the appropriate CA mental health services licensing board (BBS or Psychology); and knowledge of an electronic health record system.

HOURS, RATE & BENEFITS: This is a full-time position, with hourly pay. Rate is based on placement on the Organization’s Non-Management Salary plan and actual salary range depends upon experience, licensure status and qualifications.  Benefits include a choice of medical, dental, vision, life and disability insurance, a program of sick, vacation and holiday pay, access to the USC Credit Union, and 2 pension/retirement savings plans.

Apply Now